Dreno Fveno Logo
Dreno Fveno

Privacy Policy

Last Updated: January 15, 2025

At Dreno Fveno, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you interact with our educational services focused on helping Canadians overcome investment fears.

We operate under Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). If you have questions about this policy or your data, reach out to us at [email protected].

What Information We Collect

We collect information that helps us provide better educational experiences and understand how people engage with our learning materials about investment psychology.

Information You Provide Directly

Name and contact details when you sign up for our learning programs or contact us
Educational background and investment experience level to personalize your learning path
Communication preferences and feedback about course materials
Payment information when you enroll in paid programs (processed through secure third-party providers)

Information Collected Automatically

When you visit our website, we gather technical data that helps improve your experience. This includes your IP address, browser type, pages you visit, and how long you spend on different sections. We use this to understand which educational content resonates most and where people struggle.

How We Use Your Information

Your data serves specific purposes that directly benefit your learning experience. We don't use your information for unrelated marketing or sell it to third parties.

Primary Uses:

We use your information to deliver educational content, communicate program updates, process enrollments, and provide support when you need help understanding investment concepts or course materials.

Personalizing learning recommendations based on your progress and interests
Sending relevant educational resources about overcoming investment anxiety
Improving course content based on aggregate usage patterns
Responding to your questions and providing customer support
Meeting legal obligations and protecting against fraudulent activities

Data Storage and Security

We store your information on secure servers located in Canada, using industry-standard encryption and access controls. Our team receives regular training on data protection practices.

Storage Location
Canadian data centers with encrypted backup systems
Access Control
Limited to essential staff members with authentication requirements
Data Encryption
SSL/TLS for data in transit, AES-256 for stored information
Regular Audits
Quarterly security reviews and vulnerability assessments

While we take reasonable precautions, no system is completely secure. We notify affected individuals promptly if a data breach occurs, as required by Canadian law.

Sharing Your Information

We don't sell or rent your personal data. Period. But we do work with carefully selected service providers who help us run our educational platform.

Third-Party Service Providers

These companies process data on our behalf under strict confidentiality agreements. They include payment processors, email service providers, and hosting companies. Each provider must meet our security standards and use your data only for the specific services they provide to us.

We may share information when legally required, such as responding to valid court orders or protecting rights and safety. In the event of a business transfer or merger, your data would be transferred to the new entity under the same privacy protections.

Your Rights Under Canadian Law

PIPEDA gives you specific rights regarding your personal information. We respect these rights and make it straightforward to exercise them.

Access: Request a copy of the personal data we hold about you
Correction: Ask us to fix inaccurate or incomplete information
Withdrawal: Opt out of marketing communications at any time
Deletion: Request removal of your data, subject to legal retention requirements
Portability: Receive your data in a commonly used format for transfer elsewhere

To exercise any of these rights, email us at [email protected] with your specific request. We'll respond within 30 days and verify your identity before processing requests involving sensitive information.

Cookies and Tracking Technologies

We use cookies to remember your preferences and understand how you interact with our learning materials. This helps us create a smoother experience and improve our educational content.

Types of Cookies We Use

Essential Cookies
Required for basic site functions like login and course access
Performance Cookies
Help us understand which content works best and where improvements are needed
Preference Cookies
Remember your settings and customization choices

You can control cookies through your browser settings, though disabling certain cookies may limit site functionality. Most browsers let you block third-party cookies while keeping essential ones active.

Data Retention

We keep your information only as long as necessary for the purposes outlined in this policy or as required by Canadian law.

Active student data is retained throughout your enrollment and for three years after your last interaction with our programs. This allows us to provide transcripts, certificates, and support for returning students.

Financial records are kept for seven years to comply with tax regulations. Marketing communications are stored until you unsubscribe, after which we maintain only a suppression record to honor your preference.

When data reaches the end of its retention period, we securely delete or anonymize it so it can no longer identify you personally.

Children's Privacy

Our educational programs are designed for adults. We don't knowingly collect information from anyone under 18 without parental consent. If you believe we've inadvertently gathered data from a minor, contact us immediately and we'll delete it promptly.

Changes to This Policy

We update this privacy policy occasionally to reflect new practices or legal requirements. When we make significant changes, we'll notify you via email and post a notice on our website for at least 30 days.

The "Last Updated" date at the top of this page shows when the current version took effect. Continuing to use our services after changes go live means you accept the updated terms.

International Data Transfers

While we primarily serve Canadian students and store data within Canada, some service providers may process information outside the country. When this happens, we ensure adequate protections are in place through contractual safeguards that meet Canadian standards.

If you access our services from outside Canada, your information may be transferred to and processed in Canada under this privacy policy and Canadian law.